FREQUENTLY ASKED QUESTIONS
Are nail salon products safe?
Reputable nail salons use high-quality, safe products that comply with health and safety regulations. Ensure the salon follows proper hygiene practices, including sterilizing tools and using fresh supplies for each customer.
How can I make a reservation at the nail salon?
We accept reservations via phone calls for your convenience. Simply give us a call to book your appointment and secure your spot for a pampering session at our salon.
What should I do if I have a problem with my nails after leaving the salon?
To keep your nails in top shape between salon visits, prioritise cleanliness, moisture, and protection. Refrain from engaging in household chores, cleaning, or gardening without wearing gloves to shield your nails from damage. Exercise caution when handling activities like opening cupboards or lifting heavy objects, especially if you have acrylic extensions, as they are more prone to breakage.
Can men get services at your salon?
Absolutely! Our salon offers services tailored to men, including manicures, pedicures, and eyebrow waxing.
How can I care for my nails between salon visits?
If you encounter any issues with your nails after leaving the salon, such as chipping or lifting, contact the salon as soon as possible. We are committed to customer satisfaction and will address any concerns promptly.
CANCELLATIONS
WALK INS
While we gladly accommodate walk-ins, we kindly ask for your understanding that clients with reservations will be given priority. If all staff members are occupied upon your arrival, we’ll provide you with an estimated wait time and do our best to serve you promptly. However, please note that wait times are approximate and may vary. To ensure immediate service, we recommend making a reservation in advance to avoid any potential disappointment.
GIFT AND REWARD CARDS
Student Savings Special: Get a 10% discount on full sets with gel polish by presenting a valid Student ID/UNiDAYS!
Introducing our Loyalty Rewards program: Collect 6 stamps and receive £5 off all treatments as a token of our appreciation for our loyal customers.
CHILDREN AND UNDER 16s
For clients under 16 seeking a Full set nail extension, we require written/verbal permission from parents or guardians. Additionally, children aged 12 or under must be accompanied by a parent or guardian during their treatment.
TIPS
If you were pleased with our service, you’re welcome to leave a gratuity. At Apollo ML Nails, all tips go directly to the Nail Artist who assisted you, ensuring your appreciation directly benefits them.